WH40K Figure

It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 8-15 days. Delivery details will be provided in your confirmation email.

Your satisfaction is our top priority. In the rare event your order is damaged in transit or you receive an incorrect item, please contact our customer support team within 48 hours of delivery. Include your order number and photos of the issue, and we will arrange for a replacement or refund immediately.

Shop with complete confidence! We cover 100% of any customs fees and import taxes for our international customers. The price you see at checkout is the final, total price you pay to have the items delivered to your door. There are absolutely no hidden costs or surprise charges.

In the rare event that your local customs authority contacts you to pay a duty or tax to release your shipment, please follow this simple process for a full and prompt reimbursement:

1. Pay the Fee: Please pay the required amount directly to the customs authority to ensure your package is released without delay.
2. Send Us the Bill: Email a clear photo or scan of the official customs receipt to our support team at [help@wh40kfigure.com]. Please be sure to include your original order number in the email subject line.
3. Receive Your Refund: Once we verify the receipt, we will immediately issue a full refund for the exact customs charge amount back to your original payment method.

You can contact us through our contact page! We will be happy to assist you.